How do I maintain my hardwood floors?
If you have hardwood flooring, these helpful do's and don'ts will help you take care of your beautiful investment.
Hardwood Flooring Do's
? Use a damp cloth to blot spills and spots as soon as they happen. For tough spots, such as oil, paint, markers, lipstick, ink, tar, or cigarette marks, use acetone/nail polish remover on a clean white cloth, then wipe with a damp cloth. Always avoid allowing liquids to stand on your floor.
? Sweep, dust, or vacuum the floor regularly with the hard floor attachment (not the beater bar) to prevent accumulation of dirt and grit that can scratch or dull the floor finish.
? Occasionally wipe the floor with a damp mop or cloth.
? Periodically clean the floor with floor covering care products.
Hardwood Flooring Don'ts
? Do not use oil based, wax, polish, or strong ammoniated or abrasive cleaners.
? Do not use steel wool or scouring powder.
? Do not wash or wet-mop the floor with soap, water, oil-soap detergent, or any other liquid cleaning material. This could cause swelling, warping, delamination, and joint-line separation, and void the warranty.
? Do not use any type of buffing machine.
I have a warranty problem, who do I contact?
Customer Service Department - 314-291-6600
How do I maintain my carpet properly?
The best way to maintain your carpet properly and keep it clean, safe, and looking new for years to come is rather simple.
We recommend having your carpet professionally cleaned using a hot water extraction method. Commonly known as steam cleaning, this should be done every 12 to 18 months by a professional cleaning company. The equipment used by these companies is specially designed to use hot water to clean, sterilize and kill any germs or bacteria that are imbedded in your carpet fibers and pad. Rental equipment is available at many local retailers for the do-it-yourselfer but we do not recommend that option as your only cleaning solution.
True professionals have the knowledge, training, and proper equipment to deal with every type of situation and ensure the jobs is done right the first time. Additionally, since they work with carpet every day, they understand the dynamics and construction of different fibers in your carpet and know which methods will allow for the fastest drying. The best way to locate a professional cleaner is to contact the Institute of Inspection, Cleaning and Restoration Certification (IICRC) at 1-800-835-4624. This organization maintains a national directory of professional and certified cleaners in a variety of cleaning specialties.
You may also contact our customer service department at 1-314-291-6600 for more specific information regarding carpet maintenance and whether cleaning or replacement is the option you should choose.
How do I maintain my laminate floors?
Although Laminate Flooring is known for its durability, caring for your flooring in the right way will help it to look fabulous now and years from now.
Basic Cleaning Guidelines:
? Remove loose dirt by using a non beater bar vacuum or a dust mop.
? Use any reputable laminate floor cleaner. Follow recommended guidelines & avoid the use of water.
? Do not use abrasive cleaners, steel wool, soap based detergents, waxes, polishes, or scouring powder because they may scratch or dull the flooring surface.
? Wipe up spills immediately. Avoid allowing liquids to stand on your floor.
? A more frequent dust mopping or vacuuming schedule may be required in high traffic or sandy areas.
? For tough spots, such as candle wax or chewing gum, harden the spot with ice and then gently scrape the spot with a plastic scraper. Even a credit card will do. Be careful not to scratch the flooring surface. Wipe clean with a damp cloth.
? Do not use any type of buffing machine. Any laminate flooring may scratch if not maintained properly. Following these simple steps will protect your laminate floor and keep it looking like new.
Use Protective Mats:
High quality entry and exit mats will help collect the dirt, moisture, grime, and sand that can damage your laminate floor.
Use Protectors on Furniture:
Place glides or floor protectors under furniture legs. For items on caster wheels, use only clean, seamless plastic wheels to prevent scratches.
Frequently Vacuum:
Frequently vacuum using a non-beater bar vacuum cleaner or dust mop to remove dirt and grime.
Important Tips:
? Footprints and dirt easily wipe away with a moist cloth. Just wring cloth well before use. It is recommended to remove any wet spills immediately to avoid liquid penetration into the seams.
? Use caution when moving large appliances such as refrigerator, ranges, etc. Use protective mats at exterior entrances and in heavy traffic areas.
? Don?t use ?mop-and-shine? products. They?ll leave a dull film. Never wax or polish your floor.
? Routine cleaning requires just vacuuming, dusting with a clean, dry cloth, or a damp mop to prevent loose dirt or grit from scratching your floor?s finish.
? Use non-staining walk-off mats by the entrance of all outside doorways.
? Use a damp mop to remove footmarks and most stubborn dirt. Always be sure that your mop has been thoroughly wrung out. Never wet mop, or use excessive amounts of water on your the laminate floor.
? Marks and stubborn stains can easily be removed with Acetone? nail polish remover or other mild, solvents containing alcohol.
? The use of ?soap-free? cleaners on a regular basis is all you need to do to keep your floor looking beautiful for many years.
How do I maintain my ceramic, porcelain, or stone flooring?
Follow these simple instructions to care for your Ceramic floor.
? Damp mop your flooring at least one time per week (more often for heavy traffic areas). Never use a detergent or soap, because it can dull the surface or promote the growth of mildew.
? Use protective mats ? good quality entry and exit mats will help protect your ceramic tile from premature wear. They trap the dirt, sand, grit, and other substances such as oil, asphalt, or driveway sealer that would otherwise be tracked onto your floor. Mats are also suggested at heavy pivot locations, such as in front of your kitchen sink or stove.
? Add protective pads to furniture ? protect your tile by affixing felt or similar pads to the legs of any metal, iron, wood, or plastic furniture that will be placed on it. Exterior metal furniture which rests on tile floors or patios may rust and cause staining.
Can you provide financing for my flooring project?
Yes, we do offer financing. For more information and an application: Call 314-291-6600
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